Port communicationHow to apply for domestic call center business-related licenses and their necessity What is domestic call center business? Domestic call center business is the second type of value-added telecommunications business(Category B24-1)。
Domestic call center business refers to entrusted by enterprises, institutions and other related units，Utilize call center systems and database technology connected to public communication networks or the Internet，After information collection、processing、Establish information database such as storage，Provide users with business consultation about the unit through the public communication network、Information consulting and data query services。
Which companies need to apply for this call center license?? According to the "Telecommunications Business Classification Catalog"(2025annual edition)》Official statement from the Ministry of Industry and Information Technology，The main contents include： 1、Users can use landline、fax、Mobile communication terminals and computer terminals can enter the system through various methods.，Access the system's database，by voice、fax、e-mail、Obtain information consulting services about the unit through short messages and other methods。
2、Call center business includes domestic call center business and offshore call center business。 3、Domestic call center business refers to the establishment of call center platforms within the country，Provided to domestic and overseas units、Call center business mainly for domestic users。 4、Domestic call center business also includes rental services of call center systems and operator seats。
(1)Call center system equipment outsourcing (2)Call center agent outsourcing、Customer service outsourcing (3)Cloud call center business (4)95Code number application Call center license application materials： (1)Apply for a copy of the corporate business license、ID card of legal representative; (2)Industrial and Commercial Archives Inquiry Regulations; (3)First-level shareholder certificate supporting materials(Copy of business license of corporate shareholder and industrial and commercial file inquiry regulations、ID card of natural person shareholder)(Scanned copy); (4)Company Contact、Information Security Manager、ID cards and one-month social security certificates/provincial certificates for 3 people in charge of customer service 3-month social security for 3 people。
Call center license
Application conditions
： (1)The operator is an independent legal person company established in accordance with the law.; (2)The minimum subscription limit for registered capital for cross-regional operations is RMB 10 million.，The minimum subscription limit for registered capital for operations within the province is RMB 1 million.; (3)Have professionals suitable for carrying out business activities; (4)The company and its main investors and main operating and management personnel have no illegal records of violating the telecommunications supervision and management system within three years.。
About Hong Kong Xintong
Hong Kong Xintong focuses onGuangdong and Hong Kong license plates、Shenzhen Hazardous Chemicals Business License、Shenzhen labor dispatch licenseandShenzhen Charity Foundationapplication services，Assist customers to applyShenzhen travel agency business license、Shenzhen pawn shop business license、Shenzhen auction house license and other mainstream domestic financial licenses，Support enterprises to achieve compliance expansion of cross-border financial business。Also availableODI overseas investment registration、International travel agency registration and other services，Help enterprises expand their presence in international markets。Provide one-stop compliance solutions for enterprises。To learn more，Please contactHong Kong Information Communications Consultant。
