How does an enterprise apply for a 95/96 code number?

How does an enterprise apply for a 95/96 code number? How does an enterprise apply for a 95/96 code number? The call center license is a qualification license for call center business in the second type of value-added telecommunications business license.。Call center numbers are divided into two types: national and local，All call centers on the Internet have numbers starting with 95.，The underground call center has a number starting with 96，Call center licenses require annual inspections。

There is a certain difference between the annual inspection of the whole network call center and the ground network call center.。 Service Notice

1. Key points for approval by the Ministry of Industry and Information Technology：Materials submitted 5 times (modified 4 times) are still unqualified，The enterprise is deemed to have given up its application，It will no longer be accepted。
2. Ministry of Industry and Information Technology Numbering Environment：950The five-digit code number of XX/951XX/955XX/953XX is extremely difficult，9521The six-digit code number of XX is moderately difficult，Large and medium-sized enterprises can consider it as soon as possible。

Value-Added Telecommunications Business License-Call Center Certificate-Comprehensive Overview License Overview Full Qualification Name："Value-Added Telecommunications Business License" - Call Center Business； Approval body：Ministry of Industry and Information Technology(The provincial network SP is approved by the Provincial Communications Administration Bureau)； Approval time：60working day； Annual inspection

Require

：Provincial network certificate 1-3 months，Full network certificate 3-6 months； Validity period：5Year； business applications：IVR(interactive voice response system)、ACD(automatic call distribution system)wait; Business overview：Call center business refers to call center business entrusted by enterprises and institutions，Utilize call center systems and database technology connected to the public telephone network or the Internet，After information collection、processing、Establish information database such as storage，via fixed network、Public communication networks such as mobile networks or the Internet provide users with business consultation about the enterprise or institution.、Information consulting and data query services。

The call center business also includes rental services of call center systems and operator seats.。Users can use landline、fax、Mobile communication terminals and computer terminals can enter the system through various methods.，Access the system's database，by voice、fax、e-mail、Obtain information consulting services about the enterprise or institution through short messages and other methods。

Overview of the call center code number The full name of the call center code number is："Call Center Business Access Code Approval"； Code number purpose： call center、Telephone information service、Voicemail、Commercial test； 95XXX is the nationwide code number，96The prefix is ​​a code number within the province.； 955/953prefix： customer service bank、securities、Insurance、aviation、trust、railway、Post and telecommunications、electricity、Transportation、Logistics and other industries can apply directly。

The above call center codes can be expanded and extended.。

Value-added telecommunications business license-call center certificate-

Application conditions

1. Operate this enterprise established in accordance with the law (purely domestically funded enterprise)；
2. The minimum registered capital is RMB 1 million for business within the province.，National business 10 million yuan；
3. Have professionals suitable for carrying out business activities；
4. Have necessary office space、office facilities；
5. The company and its main investors and main operating and management personnel have no illegal records of violating the telecommunications supervision and management system within three years.；
6. Have the reputation or ability to provide long-term services to users；
7. Have necessary technical solutions、Information security measures and proposed business development plans； Value-added telecommunications business license-call center certificate-enterprise materials provided by the applicant
8. Scanned copy of business license；
9. Scanned copies of ID cards of legal persons and shareholders；
10. Articles of Association；
11. Office space lease agreement and owner’s property rights certificate；
12. 3Scanned copy of ID card of person；
13. 3Proof of social security payment in the past three months； Provided by Huaxia Qixin Technology
14. Technical solution(Complete all technical solutions required for approval、Operational plan、business development、Management measures and other materials)；
15. Industrial and commercial registration(Can help companies provide registered addresses、Capital verification report, etc.)；
16. Website related(Can help enterprises complete domain name purchase、Server rental、website development、Domain name registration, etc.)；
17. Personnel dispatch(Can help companies complete the recruitment of 8 computer science undergraduates、dispatch、File usage etc.)；
18. Enterprise rental and sale(Can help companies complete online company leasing、Affiliated、transfer、Acquisition etc.) Value-Added Telecommunications Business License - Call Center Certificate - "Official" Process of Application Cycle
19. Preparation of corporate documents (10 working days)；
20. Feedback on material rectification(10-20working days/times，Enterprises need to modify 3-5 times)；
21. Material acceptance and submission(5-10working day)；
22. Waiting for the certification process(40-60working days)； Remark：Materials submitted 5 times (modified 4 times) are still unqualified，The enterprise is deemed to have given up its application，No longer accepted。

； "Huaxia Qixin Technology"

Process

：

1. Communication and handover documents(3working days)；
2. Write technical material(1working day)；
3. Acceptance of material rectification(5-10working day)；
4. Feedback approved(5-10working day)；
5. Waiting for the certification process(30working day)； Value-added telecommunications business license-call center certificate-cooperation process
6. guide，Rectify material content；
7. Sign a contract，planning process cycle；
8. down payment，Submit license application；
9. balance payment，Original handover permit； Legally related "Telecommunications Regulations of the People's Republic of China" "Telecommunications Business License Management Measures" The state regulates telecommunications business operations according to telecommunications business classifications，Implement a licensing system。

Operate telecommunications business，Must obtain approval from the information industry administrative department of the State Council or the provincial government in accordance with the provisions of these Regulations、autonomous region、Telecommunications business license issued by the municipal telecommunications management agency。Failure to obtain a telecommunications business license，No organization or individual may engage in telecommunications business activities。

Such as operating without authorization，The information industry department of the State Council or the provincial、autonomous region、The municipal telecommunications management agency shall order corrections according to its authority，Confiscation of illegal gains，A fine of not less than 3 times but not more than 5 times of the illegal income shall be imposed;There is no illegal income or the illegal income is less than 50,000 yuan，A fine of not less than RMB 100,000 but not more than RMB 1 million is imposed.;Serious circumstances，Ordered to suspend business for rectification。

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