Energy giant more than six months ago if the company itself is the cause of the delay

Energy giant says,it will no longer be issued???The consumer billed it more than six months ago if the company itself was the cause of the delay。Fifth Live Radio heard a listener send

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Dabi left after more than a year。they still

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Payment is made even if the customer previously told their account was resolved and closed。

"Those who left us before December,So six months ago,Not yet received a bill from the U.S.,Then we will write,Man Esnouf Communications Director Npower tells 5 Lives。"We will write to them,Said their account was closed,这周我们开始写。It's obvious,This does not apply if they know there is a previous debt,” he added。

'Obvious issues' after complaints broadcast to 5 Life's consumer team on May 29,Mr Esnouf said,他告诉-每周管理会议,Two long delay billings 'obviously a problem'。Energy firm forced to bill customers to leave within 12 months。However,Despite policy changes,The company is still expecting customers to have received reminder bills for 5 live

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pay any funds,but it says,It will consider whether special circumstances payments would put customers in difficulty。

"There has been a lot of discussion,We decide where we need to draw the line.”,Mr Esnouf said。From Money Saving Expert Martin?Lewis told Mr Esnouf of the 5th stay: "I'm very disappointed... We were told this is if you've been sending bills for more than 6 months,If you have made time send your bill to pay it。

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