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呼叫中心许可证的申请材料和流程是什么

呼叫中心许可证的申请材料和流程是什么 呼叫中心许可证分为全网和地网而对于全网呼叫和地网呼叫申请也是有区别的那么对于企业申请办理呼叫中心许可证需要具备什么条件?办理呼叫中心要准备哪些材料?看下面从事代办呼叫中心许可证的港信通-整理的关于呼叫中心许可证的办理条件及所需材料及流程

one、Call center license

Application conditions

  1. 经营者为依法设立公司,Domestic companies;
  2. The minimum subscription limit for registered capital for cross-regional operations is RMB 10 million.,The minimum subscription limit for registered capital for operations within the province is RMB 1 million.;
  3. The company and its main investors and main operating and management personnel have no illegal records of violating the telecommunications supervision and management system within three years.;
  4. 给至少3名员工近三个月交有社保;
  5. Feasibility study report and related technical plans are available;
  6. Have necessary venues and facilities;
  7. Have the reputation or ability to provide long-term services to users; two、呼叫中心许可证申请材料
  8. Company business license、法定代表人有效期内的二代身份证正反面原件彩色扫描件;
  9. 公司章程原件彩色扫描件(要加盖工商局档案查询章);章程最好是最新的;
  10. 公司的股东里如果有企业法人股东需要企业法人股东工商营业执照原件彩色扫描件;公司的股东里如果有自然人股东需要提供自然人股东身份证原件彩色扫描件;
  11. Company Profile。

Include basic information about the company,Persons who intend to engage in value-added telecommunications services、Venue and facilities, etc.;

  1. Apply for business development to operate a telecommunications business、Implementation plans and technical solutions;
  2. Measures to provide users with long-term service and quality assurance;
  3. Information security measures;
  4. Corporate contact、Information Security Manager、客服负责人的有效期内的二代身份证正反面原件彩色扫描件;
  5. Corporate contact、Information Security Manager、客服负责人近三个月盖有社保部门公章的社保证明(这一项最好在其他材料准备齐全后再办社保时间必须是近三个月的);
  6. 公司法人签字盖公章的从事国内国内呼叫中心业务的依法经营承诺书和股权结构图;
  7. 证明公司信誉的相关材料;
  8. Apply to operate telecommunications business in accordance with the law、Administrative regulations and relevant national regulations must be reviewed and approved by the relevant competent authorities in advance.,Documents should be submitted for review and approval by the relevant competent authorities。

three、未办理国内呼叫中心业务许可证的处罚依据《中华人民共和国电信条例》(国务院291号令)第七十条之规定“擅自经营电信业务的超范围经营是信业务的责令改正,Confiscation of illegal gains,A fine of not less than 3 times but not more than 5 times of the illegal income shall be imposed;There is no illegal income or the illegal income is less than 50,000 yuan,处1万元以上100万元以下罚款;Serious circumstances,责令整顿! Four、叫中心业务办理

Application process

  1. 登录注册 用户打开“电信业务市场综合管理信息系统”行登录或注册

如果是新申请企业注册如下点击上图下方的“我是新企业请注册”进行注册填写注册信息

  1. 登录系统 注册完成后即可登录(A company can only be registered once)。登录后进入填报材料系统进行材料填报填报系统左侧菜单如下点击“许可申请” 选择
  2. 国内呼叫中心业务点击确定之后选择业务省内还是全国
  3. 填写材料 进入系统申请材料列表,according to

Require

填写材料。according to

Require

一项一项填写或上传资料所有表单填写完成检查无误系统提交

  1. 受理审核 材料提交后系统会显示受理阶段一定时间后会给出审核意见或退回修改或审核批准如果审核批准了按照通知书中的材料准备纸面材料及原件即可

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